Welcome to the Q&A section of my TomTom site. Here is a compilation of emails I have received from people with the solutions to those problems. I also wish to use this section as a tips page, so if you encountered any problems that you managed to solve, and feel that the information would be useful for other visitors, please contact me with the details and I will post them here. Happy Problem Solving! Graeme Lucas
Index: QA001: Problem using VIFTool (entry #0 “After.ogg” (nach) is missing) QA002: Voice commands not playing properly on TTG (Not playing full command) QA003: Changing speed camera alert tones on TTG QA004: CHK File Naming vs. TomTom Built in definitions QA005: File naming convention issues (AhLeftTurn vs. AhLefturn) QA006: Splitting an already made .VIF and .CHK file back to 59 .OGG Files QA007: VIFTool / WINVIFTool for Mac OS? QA008: Custom Voices on TomTom Mobile / TomTom One
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QA001: Problem using VIFTool (entry #0 “After.ogg” (nach) is missing) ______________________ STATUS: Solved ______________________ ORIGINAL EMAIL:
______________________ CAUSE: This is caused because the command prompt had not been redirected to the folder in which viftool.exe and the samples .ogg files are located. VIFTool requires the current prompt to be pointed at this folder, and cannot be targeted by typing in it’s full location (i.e. C:\TomTom etc.) ______________________ SOLUTION: Redirect the command prompt before running VIFTool.exe. Details can be found on Step 4: Compile and Copy section of the guide. A rough guide to command prompting is as follows: [drive letter] : (eg C:) - This will change the prompt to the drive specified in [drive letter]. cd\ (eg cd\TomTom\voices) - This navigates through the current drive (cd) into subfolders. exit - This closes the command prompt window __________________________
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QA002: Voice commands not playing properly on TTG (Not playing full command) ______________________ STATUS: Solved ______________________ ORIGINAL EMAIL:
Chris
______________________ CAUSE: I believe (although I cannot guarantee the accuracy), the TTG has limited capabilities with the sound bit rate (Hz Rating). Although the clips preview perfectly on your PC, they get cut off when on the move. I believe this limitation lies on the TTG, I have not heard of this happening on other systems. ______________________ SOLUTION: In audacity, change the bit rate in audacity before recording your samples to 11 025 Hz. You could try other bit rates, they may be successful, please let me know. __________________________
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QA003: Changing speed camera alert tones on TTG ______________________ STATUS: Solved ______________________ ORIGINAL EMAIL:
______________________ CAUSE: N/A (This is not a problem, just a reference) ______________________ SOLUTION: Download the POI Patcher program, this can be found at http://www.automated.it/ttg-poipatcher.html, this should solve the problem. __________________________
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QA004: .CHK File Naming vs. TomTom Built in definitions ______________________ STATUS: Solved ______________________ ORIGINAL EMAIL:
______________________ CAUSE: N/A (There seems to be some confusion over the way TomTom handles the naming convention of voice files. This is not a problem with TomTom however.) ______________________ SOLUTION: TomTom has fixed names for each of the DataXX.chk file. Unfortunately this cannot be modifies (As far as I am aware). As explained in Section 1: Preliminary, part a TomTom will always call the voice file what it wishes (for example data04.chk is Tim UK, and data15.chk is Eva - Nederland’s etc.). Some hope however, embed a bitmap with the name convention dataXX.bmp (Which number matches that of the .chk and .vif files), on this image add some text and a picture of the person as well. Doing this will override the silhouette picture when selecting the voice. Further instruction can be found on Step 4: Compile and Copy of my guide. __________________________
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QA005: File naming convention issues (AhLeftTurn vs. AhLefturn) ______________________ STATUS: Pending Solution ______________________ ORIGINAL EMAILS:
______________________ CAUSE: Sloppy programming, but an easy mistake to make a guess, so no hard feelings! ______________________ SOLUTION: Although there is no evidence of a fix for this problem, I would advice only using VIFTool.exe. However if someone does have any further knowledge on this hiccup, please email me! __________________________ ![]()
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QA006:Splitting an already made .VIF and .CHK file back to 59 .OGG Files ______________________ STATUS: Solved ______________________ ORIGINAL EMAIL:
______________________ CAUSE: Until recently this was not possible unless you were willing to spend too much time fiddling with HEX editors or converting into different file format. The old version of VIFTool would seemingly split the files, however they would not seem to be playable. The problem was with the way VIFTool was writing the header of the file. ______________________ SOLUTION: Download the latest version of VIFTool (http://www.ghostwheel.de/viftool) and use the split function using the following syntax: viftool split viffile.vif chkfile.chk (for example ‘viftool split graeme.vif data99.chk’) __________________________
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QA007: VIFTool / WINVIFTool for Mac OS? ______________________ STATUS: Pending Solution ______________________ ORIGINAL EMAIL:
______________________ CAUSE: N/A ______________________ SOLUTION: I am not aware of any Mac OSX Version of the VIFTool, there certainly isn’t a WINVIFTool alternate for the Mac. If anyone is aware of one, please get in touch. In the meantime I am happy to stitch voices for anyone, just send me the 59 OGG Files in a zip file and I’ll do the rest __________________________
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QA008: Custom Voices on TomTom Mobile / TomTom One ______________________ STATUS: Solved ______________________ ORIGINAL EMAIL:
______________________ CAUSE: This problem is linked in with QA002 and the bitrate in which the samples are recorded. TomTom seems to using different hardware/software audio decoders on the different TT Systems. ______________________ SOLUTION: Try experimenting with different bitrates, Bill got it to work on his TT Mobile by recording at 16kb’s, here’s the email he sent back to me;